CRAFTMANSHIP GUARANTEE
SUPERPROS QUALITY ASSURANCE PROMISE
Think of it not just as a warranty, but as a personal commitment from us to you. At SUPERPROS, we're a close-knit team, deeply invested in crafting superior physical products that seamlessly integrate into your lifestyle.
Your satisfaction with our products is paramount. If at any point you find that a product with the SUPERPROS name doesn't meet your expectations, we encourage you to reach out for a comprehensive assessment. We promise to stand by our products, offering a guarantee to the original owner against defects in materials and craftsmanship. Should any SUPERPROS product be found deficient, we'll undertake to repair it, replace it, or refund your purchase price, depending on what's most appropriate.
However, this promise does not extend to damages resulting from misuse, abuse, or unauthorized alterations of our products. SUPERPROS is not liable for incidental or consequential damages stemming from the use or performance of our products including lens scratches.
We're real people who understand the importance of reliable products in your daily life. If a problem is due to our oversight, trust us to make it right.